Frequently Asked Questions
Your guide to style, service, and seamless shopping.
What is the standard shipping timeframe for my order?
We offer express and standard shipping options. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on your location.
How do I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
What is your return policy for fashion items?
We accept returns within 30 days of delivery, provided the items are in their original condition with all tags attached. Please note that for hygiene reasons, certain items like swimwear and earrings cannot be returned.
Are the colors shown on the website accurate?
We strive to display our products as accurately as possible. However, due to variations in monitor settings and lighting during photography, slight color differences may occur.
Which payment methods do you accept?
Allied Pharmacy Group Pty accepts all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay and Google Pay.
How can I track the status of my delivery?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.